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What is an Order?

An Order represents a customer's intent to purchase one or more products from you. It is created when a transaction in your store (which may or may not contain protection plans) is successfully completed.
The default status of an Order is placed. We will not create an insurance contract for an Order with a protection plan until that Order is fulfilled. Once the insurance contract has been created, we will send it to the customer.
An Order serves two main purposes:
  1. 1.
    To confirm that an insurance contract can actually be created (i.e., valid Offer & correct inputs)
  2. 2.
    To manage the protection status and the insurance contract

How to create and manage Orders

Order feed

Order management