What is Hakuna?

Hakuna is a powerful product protection platform providing everything you need to create and operate a product protection program that boosts revenue and customer satisfaction.

Create a customized protection program

You can use the Hakuna platform to choose the terms, pricing, branding, and design of your program so that it’s completely optimized for your business. Reach out to your Hakuna Account Manager to get started.

Sell protection plans anywhere

Make protection plans available for all of your products wherever you sell them. Online or offline, at any stage of the customer journey, Europe-wide.

While you can use pre-built Hakuna-hosted solutions to sell protection plans without any integration effort (e.g., Hakuna Assist for your in-store sales staff), the full potential of your product protection program is unlocked by integrating with our API and making the protection plans available within your transactions!

Manage sold protection plans

Once your customers have purchased a protection plan, let the Hakuna platform keep them happy with best-in-class support and positive claims experiences powered by Hakuna.

We'll also take care of the insurance side of things for you. This includes things like insurance contract management, policy creation and documentation, regulatory approval, payment administration, reporting, and risk and fraud monitoring.

Where should you go from here?

This documentation will guide you through the process of using API integrations with the Hakuna platform to make your product protection program available within your transactions in different sales channels.

Read How it works next to get a more detailed understanding of your recommended integration path.

Also, if you haven't partnered with Hakuna yet and are interested in doing so, please reach out to [e-mail].